Return & Replacement Policy

Damaged, defective or wrong items

Please inspect your order when it arrives. If the item is damaged, faulty, or not the item you ordered, contact us at trendy4u1@gmail.com as soon as possible with your order number and a clear video showing the issue. Keep the original packaging, box and accessories.

If your claim is approved, we will arrange a replacement.

How replacement works

We will arrange a courier pickup of the item or share return instructions. We will tell you the expected replacement time once the issue is confirmed.

What we cannot accept

We do not offer returns, refunds or replacements for change of mind, or for items used or damaged after delivery. Items sent back without contacting us first will not be accepted.

Refunds

We do not offer cash refunds. Where a replacement cannot be provided, we will contact you to find a fair solution.

Have a question about your order?

Return & Replacement Policy